Shipping policy
At Balansaii, we aim to process and deliver your orders with care and efficiency, ensuring your products reach you in good condition and within a reasonable timeframe.
Order Processing
All orders are processed within 1-2 business days after successful prepaid payment confirmation, excluding Sundays and public holidays.
Once your order is dispatched, you will receive a confirmation along with tracking details via email or SMS.
Shipping Partner
We ship our orders through reliable courier partners, enabling us to deliver across most serviceable pin codes in India.
Delivery Timelines
Estimated delivery timelines after dispatch are as follows:
- Metro & Tier 1 cities: 2-4 business days
- Tier 2 & Tier 3 cities: 3-6 business days
- Remote or special service areas: 5-8 business days
Delivery times may vary based on location, courier availability, weather conditions, regional restrictions, and other factors beyond our control.
Serviceable Locations
We currently deliver to most serviceable pin codes across India.
If your location is not serviceable by our courier partners, we will inform you and initiate a refund, where applicable.
Shipping Charges
- Orders below ₹599: ₹49 shipping charge
- Orders ₹599 and above: Free shipping
Shipping charges, if applicable, are clearly displayed at checkout before order confirmation.
Delays & Exceptions
While we strive to meet the estimated delivery timelines, occasional delays may occur due to logistical issues, natural events, or operational constraints. In such cases, we will keep you informed and provide appropriate assistance.
Incorrect Address or Delivery Attempts
Please ensure that your shipping address and contact details are accurate at the time of placing the order.
In case of failed delivery due to incorrect or incomplete address details, re-delivery may be subject to additional charges.
For any shipping-related queries, you can contact us at:
hello@balansaii.com
